- #RECALL MESSAGE OUTLOOK FOR MAC 2017 HOW TO#
- #RECALL MESSAGE OUTLOOK FOR MAC 2017 WINDOWS#
#RECALL MESSAGE OUTLOOK FOR MAC 2017 WINDOWS#
Works only for Windows and Outlook email client The original email needs to be sent from a "primary" Exchange mailbox, not from Delegate or Shared Mailbox.Ģ.If they are working off-line in the Cached Exchange Mode, a recall won't work. The recipient must have an active Outlook Exchange connection.
If the recipient uses a POP3, IMAP, or account or is on a different Exchange server, even within the same organization, a recall will fail. The sender and recipient should be on the same Outlook Exchange Server.The following conditions are critical for a recall success: But this fact alone does not guarantee that an email will be retracted. Office 365 or Microsoft Exchange should be usedĪs already mentioned, the recall feature is only supported for Outlook 365 and Microsoft Exchange email accounts. There are a lot of factors that can complicate or even nullify it. Why is Outlook recall not working?Ī successful start of the recall process does not mean it will always be completed as intended.
In the nest section, you will find more information about the key reasons of a recall failure. If these four requirements are fulfilled, there is a good chance that an embarrassing email will be saved from being read. An email opened by the recipient or processed by a rule, spam filter, or an add-in cannot be retracted.
The original message should be in the recipient's Inbox and unread. A message protected by Azure Information Protection cannot be retrieved. The recall feature works only for Windows clients and is not available in Outlook for Mac and Outlook on the web. You and your recipient should have an Office 365 or Microsoft Exchange account. While the recall process is pretty simple and straightforward, there are a few conditions that must be met for this feature to work: Outlook recall requirements and limitations Because only an unread message can be recalled, perform the above steps as quickly as possible after the email has been sent. There is no way to retrieve a sent email for selected people. If the original message is sent to multiple recipients, a recall will be made for everyone. Please see Recall requirements and limitations. If the Recall command is not available for you, then most likely you don't have an Exchange account, or this function is disabled by your Exchange administrator. Delete unread copies and replace with a new message – this will replace the original message with a new one. Delete unread copies of this message – this will remove the message from the recipient's inbox. In the Recall This Message dialog box, select one of the below options, and click OK:. On the Message tab, in the Move group, click Actions > Recall This Message. The Recall option is not available for a message displayed in the Reading Pane. Double-click on the message you want to retract to open it in a separate window. To recall a message sent in error, here are the steps to perform: For more information, please see Undo email sending in Gmail. Unlike Microsoft Outlook, Google Gmail is not recalling a message, but rather delaying its sending within a very short time period. For example, Gmail has the Undo Send option. Some other email clients provide a similar feature too, though it may be called differently. Outlook 2007, Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 are supported. 
The ability to retrieve email is only available for Microsoft Exchange email accounts and Office 365 users. When a message is successfully recalled, the recipients no longer see it in their inbox.
Replace the original message with a new one. Delete the message from the recipient's Inbox. In Microsoft Outlook, this feature is called Recall email, and it can be done in two different ways: If you have accidentally sent an incomplete message, or forgot to attach a file, or sent an email to a wrong person, you can try to retrieve the message from the recipient's inbox before they read it. What does it mean when you get a recall message?. How do I know if my Outlook recall was successful?. #RECALL MESSAGE OUTLOOK FOR MAC 2017 HOW TO#
How to recover a recalled email message. What does it mean when you recall an email?. Though this technique has a number of requirements and limitations, it does give you a good chance to timely correct your mistake and save face. Before you start weighing the consequences and composing an apology notice, why not try to retrieve the erroneous message? Luckily, many email clients provide the ability to undo email messages after sending. So, the Send button is hit, your email is on its way to the recipient, and you are cringing at the thought of what it may cost you. The tutorial provides the detailed guidance on how to retrieve email in Outlook after it has been sent, explains the key factors of recall success and describes a couple of alternatives.Ī hasty click of the mouse can happen to the best of us.
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